Contact

Common Questions

I want to request something!

Send me a DM on insta if you're after something specific and I'll do my best to find one!
IG:@jdm_bookclub

How long does shipping take?

Shipping estimates are a little unreliable these days due to Covid and other supply chain pressures. Often you'll get your items before the estimations below, but please keep them in mind when ordering.

Australia: 3-10 days
New Zealand: 8-15 days
Asia: 10-27 days
USA: 10-27 days
Europe: 10-27 days
Rest of world: 10-36 days

My item was marked delivered on tracking but I havent recieved it

Sometimes your local postal service (ex. USPS) may have delivered the package to the wrong address. Please allow up 2-3 days for them to correct this.

If the package is lost you can file a missing package form with your local post or contact us and we can you assist you from our end.

Returns and exchanges

In general Second-hand books/brochures and memorabilia are NOT subject to refund or exchange.

All Sales are final

There are a few exceptions in special circumstances (ex. wrong item, or doesn't match description), read our full policy here: Refund Policy

My item was damaged during shipping

All orders are insured for their full value, if the shipping/postal company damages your package in transit please contact us immediately, and take photos and/or video so we can file a claim.

If possible we will send you a replacement, or if unavailable; a refund. Read our full Refund policy here